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Author Topic: T mobile a bunch of phone sharks  (Read 5289 times)

Offline astarmathsandphysics

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T mobile a bunch of phone sharks
« on: August 22, 2009, 12:09:39 pm »
I signed a 12 month contract with them almost 2 years ago for mobile broadband. Unknown to me they have been charging me £30 a month for almost 12 months since the contract expired. I phoned them to protest, and frankly their customer service is run by a bunch of morons who dont know anything about anything, and who are trained it seems to say, not our mistake, it's in the small print, and frankly to test your patience while they put you on hold until you give up.

USE ANYONE BUT T MOBILE
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Offline Zain-Xa

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Re: T mobile a bunch of phone sharks
« Reply #1 on: August 22, 2009, 12:34:59 pm »
wow tht sucks
u should have sued them

I have asked my bank to refund the direct debits

During the past yearm the period in dispute, they never sent me a bill or email, so how would I know I still had a contract with them? I will sue them if my bank dont refund me.
« Last Edit: August 22, 2009, 01:07:18 pm by astarmathsandphysics »
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What can I do, to make it right
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Q80BOY

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Re: T mobile a bunch of phone sharks
« Reply #2 on: August 24, 2009, 01:52:23 am »
when i was in the UK, i used Orange first, their customer service was great, then i used Lebara and the customer service wasnt helpful .. i think it depends on the time u call them .. but i dunno  :-\

in kuwait .. as we only have two telecome companies .. customer service is great ..
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Offline Ukhti-R

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Re: T mobile a bunch of phone sharks
« Reply #3 on: August 24, 2009, 02:33:42 am »
My cousin's got T mobile.. she said t was quite goood ..

do for LYCAMOBILE ... the rates are good :D
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"...And whosoever fears Allah and keeps his duty to Him, He will make a a way for him to get out (from every difficulty). And He will provide him from (sources) he never could imagine. And whosoever puts his trust in Allah, then He will suffice him." [65: 2-3]

Offline sweetsh

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Re: T mobile a bunch of phone sharks
« Reply #4 on: September 01, 2009, 04:46:05 pm »
When I was in England I used Vodafone its very goodd
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Offline Ukhti-R

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Re: T mobile a bunch of phone sharks
« Reply #5 on: September 01, 2009, 06:56:12 pm »
Quote from: sweetsh on September 01, 2009, 04:46:05 pm
When I was in England I used Vodafone its very goodd

yeah, I used to use that too.. free calls from Vodafone to vodafone...
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"...And whosoever fears Allah and keeps his duty to Him, He will make a a way for him to get out (from every difficulty). And He will provide him from (sources) he never could imagine. And whosoever puts his trust in Allah, then He will suffice him." [65: 2-3]

Offline astarmathsandphysics

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Re: T mobile a bunch of phone sharks
« Reply #6 on: September 01, 2009, 11:41:00 pm »
I use 3 now. I think they are the cheapest. It may be just cos I spend a lot of money with them but I always get what I want out of them.
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Offline Zain-Xa

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Re: T mobile a bunch of phone sharks
« Reply #7 on: September 01, 2009, 11:59:04 pm »
loool astar :P


u editor :P
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What can I do, to make it right
Falling so hard so fast this time
What did I say, what did you do?
How did I fall in love with you?


zzzzzZZZZZZzzzzzzzzz

I'll be strong.. I'll be wrong.. all the love goes on.. Oh im just a girl tryna find a place in this worLD..  Taylor swift <3

Offline O.T.13.

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Re: T mobile a bunch of phone sharks
« Reply #8 on: October 17, 2009, 10:49:21 pm »
well idk bout UK, but over in Saudi all costumer care lines are trash
they're either answered by a bunch of idiots who are dumber than a 1st grader or it is automated and you just go thru mazes and end up with nothing
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Offline astarmathsandphysics

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Re: T mobile a bunch of phone sharks
« Reply #9 on: October 17, 2009, 10:52:03 pm »
There is such a useful website to stop you having to use customer care lines. I will look for it. You will be amazed.
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Offline Ukhti-R

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Re: T mobile a bunch of phone sharks
« Reply #10 on: October 17, 2009, 11:05:30 pm »
Quote from: astarmathsandphysics on September 01, 2009, 11:41:00 pm
I use 3 now. I think they are the cheapest. It may be just cos I spend a lot of money with them but I always get what I want out of them.


yeah, Im planing to go for 3 .. only cuz you can get skype and MSN on it ;P
right now.. Im on Lyca Mobile :P
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"...And whosoever fears Allah and keeps his duty to Him, He will make a a way for him to get out (from every difficulty). And He will provide him from (sources) he never could imagine. And whosoever puts his trust in Allah, then He will suffice him." [65: 2-3]

Offline astarmathsandphysics

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Re: T mobile a bunch of phone sharks
« Reply #11 on: October 17, 2009, 11:07:34 pm »
Yes and I have mobile internet for £5 a month. That is indispensible
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Offline Ukhti-R

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Re: T mobile a bunch of phone sharks
« Reply #12 on: October 17, 2009, 11:16:14 pm »
Quote from: astarmathsandphysics on October 17, 2009, 11:07:34 pm
Yes and I have mobile internet for £5 a month. That is indispensible

wow, thats actually not that bad.. but how much do you pay per month (as in on the contract)?
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"...And whosoever fears Allah and keeps his duty to Him, He will make a a way for him to get out (from every difficulty). And He will provide him from (sources) he never could imagine. And whosoever puts his trust in Allah, then He will suffice him." [65: 2-3]

Offline astarmathsandphysics

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Re: T mobile a bunch of phone sharks
« Reply #13 on: October 17, 2009, 11:18:23 pm »
I think it is £20 for 600 mins but my bill is usually more more cos I make international calls.
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Offline Ukhti-R

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Re: T mobile a bunch of phone sharks
« Reply #14 on: October 17, 2009, 11:21:11 pm »
Quote from: astarmathsandphysics on October 17, 2009, 11:18:23 pm
I think it is £20 for 600 mins but my bill is usually more more cos I make international calls.

Ohh I see. thats not bad, I was gonna go on contract, but most of my calls would also be interantional calls, so it wouldnt really use up my minutes or texts =l
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"...And whosoever fears Allah and keeps his duty to Him, He will make a a way for him to get out (from every difficulty). And He will provide him from (sources) he never could imagine. And whosoever puts his trust in Allah, then He will suffice him." [65: 2-3]
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