In technical terms it is a computer program that contains the knowledge and analytical skills of one or more system, related to specific subject.
This was developed by researchers in artificial intelligence in 1960s and 1970s and commercially in 1980s.
Artificial Intelligence is the study of a system that perceives its environment and takes actions which maximizes its chances of success.
It usually works asking serial number of questions to the end-user and some of the for itself
Example: A system is developed for making a Coffee.
It will ask several amount of questions
Like- Did the costumer entered the money or not? (itself)
What amount of sugar?
What amount of milk?
Do you want black coffee or the normal one?
Is the cup placed on the right position? (itself)
Is the cup filled to its maximum level? (itself)
Did the person take the cup or not? (itself)
And will repeat the same procedure for others.
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Provides consistent answers for repetitive decisions, processes and tasks
Holds and maintains significant levels of information
Encourages organizations to clarify the logic of their decision-making
Never "forgets" to ask a question, as a human might
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hope it helped u