The programmer is investigating this seriously now.
This is some of the support we have been getting
LexArma | Associate On Yesterday 10:58:17 AM Status - Pending
Re: lost passwords Time - 0 Hour(s)
Hi,
Sorry you had to wait.
There is no known bug in SMF 1.1 versions that I know of, that could cause that.
Are you sure they are completely lost, so that the passwords don't work at all even if tried 2 - 3 times in a row?
Do you have any mods / bridges / integrations installed that might contribute to this problem?
If you could find the server details as well ( php/mysql etc. ) they might be of use.
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studentforums | Client On Yesterday 11:52:46 AM Status - Pending
Re: lost passwords Time - 0 Hour(s)
>Members passwords keep being lost 2 or 3 times a day,
>and keep having to be reset. The problem started about 3
>weeks ago. We thought it might be a software bug in
>1.1.6, the version we were using so we upgraded to
>1.1.10 last week but we have the same problem. I am
>trying to find php/mysql/apache versions now.
the mods definitely don't edit any code that will mess with the login process - the major ones that do anything with the database are: blog community mod, arcade mod, advanced reputation system mod, profile commenting mod,
bridges - i just set up one today, after the problem has started. its a bridge to let MediaWiki to look up username/password from smf's database - just does a SELECT sql statement thats all.
php version: 5.2.6
Mysql version: 5.0.81-community
apache version: 2.0.63
OS: Linux
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H | Associate On Today 07:38:15 AM Status - Pending
Re: lost passwords Time - 0 Hour(s)
Does the problem happen for every single user?
Is the password hash in the database changing between the time it works and the time it is lost?
-H
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studentforums | Client On Today 10:24:14 AM Status - Pending
Re: lost passwords Time - 0 Hour(s)
>Does the problem happen for every single user?
i hear the majority, bcuz i for instance didn't have this problem.
>Is the password hash in the database changing between the time it works and the time it is lost?
Not sure, i will analyze this, and give you the details.
-------I may be wrong about this but here goes:
can it be caused by JavaScript? JavaScript somehow messing around with the cookies?? bcuz i realized that this problem has been occurring at around a time when i created a chatroom button, and i added some onclick event to it, to open a window with a chatroom in it. you can take a look at the code at: studentforums.biz/index.php for the CHATROOM button.
Thanks,
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H | Associate On Today 11:30:12 AM Status - Pending
Re: lost passwords Time - 0 Hour(s)
Are you able to temporarily remove the code that you added to see if this makes the problem go away? This is probably the quickest method for debugging
Are you using a the browsers save password feature? Sometimes the browser will save the hashed password rather than the actual password which will make the login fail
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